2 Drive Safe is committed to providing our clients with very high-quality training and exemplary customer service and our courses are in high demand.Please understand that if someone cancels without providing us with sufficient notice, this almost certainly prevents someone else from being able to attend at short notice.If for any reason you need to cancel or amend your course date, please notify us as soon as practicable, via email at info@2drivesafe.com with your name, appointment time and date stating the reason for your cancellation.Payment:After booking, you will be provided with a confirmation email which shows the date, time and location of your course. Payment can be made by bank transfer to:2 Drive Safe: 01-1841-0882276-00. Please use your name as a reference.• Payment in full must be received within 24 hours of booking.• If payment is not received in accordance with the above, then 2 Drive Safe reserve the right to cancel the booking and offer it to another person.If You Cancel:• No refund will be provided if cancellations are received less than 48 hours' notice, or if you simply fail to turn up for your course.• More than 48 hours' notice: Option to transfer to alternative date.• No refund will be provided if you decide not to attend because it might rain.We are not responsible for your non-attendance or late arrival regardless of the situation which may include, but are not limited to illness, injury, transport, family bereavement or crisis. Any cancellation or non-payment within the 48 hour period, will result in the full-fee being payable.If You Attend, but:You will forfeit your course fee if you do arrive for training but are unable to complete it because:• You attend a course and arrive more than 5 minutes after the commencement time, regardless of reason.• You attend the BHSC, and require riding tuition over and above the time available to pass the assessment.• You leave the training course before the end.• You did not bring the required documents.• Your vehicle is not legally roadworthy.• Your motorcycle is not appropriate or otherwise legal for the Motorcycle Licence you hold.• You are suspected to be under the influence of drugs or alcohol.• You are not wearing adequate protective clothing and gear.If We Cancel:Should 2 Drive Safe have to cancel your course for any reason, we will endeavour to reschedule your booking to a mutually suitable date; if this is not practicable, then we will offer a full refund.By booking your appointment, you are confirming that you understand and agree to this cancellation policy.
Address140 Springfield RoadSt Albans, Christchurch+3 974 3136info@2drivesafe.com
TERMS & CONDITIONS
excluding Defensive Driving - see below
2 Drive Safe is committed to providing our clients with very high-quality training and exemplary customer service and our courses are in high demand.Please understand that if someone cancels without providing us with sufficient notice, this almost certainly prevents someone else from being able to attend at short notice.If for any reason you need to cancel or amend your course date, please notify us as soon as practicable, via email at info@2drivesafe.com with your name, appointment time and date stating the reason for your cancellation.Payment:After booking, you will be provided with a confirmation email which shows the date, time and location of your course. Payment can be made by bank transfer to:2 Drive Safe: 01-1841-0882276-00. Please use your name as a reference.• Payment in full must be received within 24 hours of booking.• If payment is not received in accordance with the above, then 2 Drive Safe reserve the right to cancel the booking and offer it to another person.If You Cancel:• No refund will be provided if cancellations are received less than 48 hours' notice, or if you simply fail to turn up for your course.• More than 48 hours' notice: Option to transfer to alternative date.• No refund will be provided if you decide not to attend because it might rain.We are not responsible for your non-attendance or late arrival regardless of the situation which may include, but are not limited to illness, injury, transport, family bereavement or crisis. Any cancellation or non-payment within the 48 hour period, will result in the full-fee being payable.If You Attend, but:You will forfeit your course fee if you do arrive for training but are unable to complete it because:• You attend a course and arrive more than 5 minutes after the commencement time, regardless of reason.• You attend the BHSC, and require riding tuition over and above the time available to pass the assessment.• You leave the training course before the end.• You did not bring the required documents.• Your vehicle is not legally roadworthy.• Your motorcycle is not appropriate or otherwise legal for the Motorcycle Licence you hold.• You are suspected to be under the influence of drugs or alcohol.• You are not wearing adequate protective clothing and gear.If We Cancel:Should 2 Drive Safe have to cancel your course for any reason, we will endeavour to reschedule your booking to a mutually suitable date; if this is not practicable, then we will offer a full refund.By booking your appointment, you are confirming that you understand and agree to this cancellation policy.By booking your Defensive Driving Course, you are confirming that you understand and agree to this cancellation policy.1.Courses are available to all those on a learner, restricted or full Licence (Class 1). 2.Students on their learner licence, will need to have enough driving experience and confidence to drive safely for an hour during the practical drive assessment.3.Courses are only presented in English. 4.Each of the four classroom sessions must be attended in order from session 1 to session 4. No sessions can be missed. 5.Arriveintheclassroomsessionsatleast10minutespriortothestarttime,bringyourDriverLicencetoconfirmyouridentity,andapen.Ifyouarrivelatethetutormaynot allow you to enter the class.6.Betweenclassroomsessionstherearesomepreparationtaskstobecompleted.Thesemustbecompletedbeforethestartofthenextsessionoryouwillnotbeallowed to start that session. In which case you will be able to transfer to another course for $80.7.No refunds will be given from 7 business days before the start of your course.8.The online portion (eDrive) of the course works best on a desktop or laptop computer. It must be completed prior to the in-car drive. 9.The 1-hour practical drive MUST be completed within 60 days of completing the fourth classroom session. 10.ThedriveiscompletedinyourownvehicleandyoumustensurethatyourvehicleisroadlegalwithavalidregistrationandWOFandbeofaWOFstandardattimeof lesson,forexamplethebrakelightandindicatorsmustoperate.Failuretomeetthisrequirementwillresultinabookingcancellation.Youwillberequiredtore-book within the original 60 day period and pay a re-booking fee of $80.11.While using your personal vehicle for the practical drive, insurance is your own responsibility. 12.Foryourpracticaldriveyoumustbringyourvalidlicence,correctiveeyewear(ifrequiredasaconditiononyourlicence)andappropriateclosedshoes.Failuretomeet any of these requirements will result in a booking cancellation. You will be required to re-book within the original 60 day period and pay a re-booking fee of $80.13.Asupportpersonortranslatorhastheoptiontoattendthedrivetosupportyou.Thesupportpersonmustnotprovideinputintothepracticaldrivingsessionandshould avoid speaking unless absolutely necessary. 14.You may not have any other passengers (e.g. children or infants) in the car as they may distract you from driving. 15.Atthetimeofbooking,youhaveagreedtomakeyourselfavailableonthedayspublishedforthepracticaldrive.Ifyouarenotavailable,youwillbeoffered1further session only after the next course is scheduled for the practical drive (usually the month after). Your session is allocated to you at the end of session 4 with the instructor.16.The60dayperiodforpracticaldrivecompletioncanonlybeextendedbyNZTransportAgency.2DriveSafeRider&DriverTraining(asauthorisedprovidersforAA DriverTraining)isnotauthorizedtoextendthe60dayperiodwithoutapprovalfromNZTA.Ifyoucannotcompletethepracticaldrivewithinthe60dayperiod,youwill need to re-sit a full course and incur the full course booking fee. 17.Youcannottransferbetweenthecourseofa2DriveSafetutorandeitheran AAtutororanotherindependenttutor. Allcoursetransfersmustbedonethroughtheoriginal booking method. 18.Vouchers cannot be exchanged in part or full for cash. They must be used before their expiry date.19.All offers are subject to change.20.All course bookings are customer specific and are non-transferable. 21.Any cancellations or changes to your course must be made at least 7 business days prior to the commencement of your booking.22.If you cancel your course within 7 business days of your course date, your booking will be non-refundable.23.Anycancellationsorchangestoyourpracticaldrivebookingmustbemadetoinfo@2drivesafe.comatleast7businessdayspriortothecommencementofthe booking. Contact with your individual tutor, will not be considerd a cancellation or change request.24.Ifyoucancelmorethan7businessdayspriortothecommencementofyourpracticaldrivebooking,youwillbeoffered1furtherpracticaldrivesession(whichmaybe the following month), when the next DDC practical session are scheduled, without incurring an additional cost to re-book.25.Anycancellationorchangestotheconfirmedtime,dateand/oragreedlocationwithin7businessdayspriortothecommencementofyourbookingforthepracticaldrive, will require a new booking with a re-booking fee of $80.26.Ifyoufailtoarriveforyourpracticaldrivebooking,oraremorethan10minuteslate,youwillforfeitthebooking.Youwillberequiredtore-bookandpayabookingfeeof $80.27.2 Drive Safe Instructors reserve the right to terminate the practical drive if at any time during the booking: a.You engage in any behaviour that your instructor determines is reckless; or b.You fail to comply with reasonable instructions or directions from the instructor; or c.Your instructor has assessed your driving skills/competence and deemed you to be unfit/unsafe to drive; or d.You show any signs of impairment that will impact your ability to drive safely. 28.If your practical drive is terminated for any of the above reasons, you will need to re-book and pay a booking fee. 29.Tocompletethepracticaldriveyoumustdriveatalevelofcompetencesimilartothatofalicencetest.Ifyoudriveinawaythatwouldcauseanimmediatefailerroror morethan2criticalerrorsyourdrivewillnotbedeemedsuccessfulandcompletioncertificatewithheld.Tocompletethecourseyouwillberequiredtore-bookthe practical drive and pay a booking fee of $80.Workbooks. 30.Thesearetheresponsibilityofthestudenttofillinduringclassandkeepsafe.TheymustbepresentedtotheinstructoratthepracticalDrive.Ifbooksarelosttheycan be replaced at a cost of $65 and any missing work must be brought up to date before the practical drive can take place.Course Certificates: 31.Pleaseensureyougiveusthecorrectinformationtoenteronyourcompletioncertificate(fulllegalname).Ifacertificateneedstobereplacedbecauseofincorrect informationsuppliedorduetobeinglostormisplacedbythestudenttherewillbea$80replacementcharge.Thiscoversthecostofthereplacementcertificateand admin fees.
DDC TERMS
(Defensive Driving Course)
2 Drive Safe is committed to providing our clients with very high-quality training and exemplary customer service and our courses are in high demand.Please understand that if someone cancels without providing us with sufficient notice, this almost certainly prevents someone else from being able to attend at short notice.If for any reason you need to cancel or amend your course date, please notify us as soon as practicable, via email at info@2drivesafe.com with your name, appointment time and date stating the reason for your cancellation.Payment:After booking, you will be provided with a confirmation email which shows the date, time and location of your course. Payment can be made by bank transfer to:2 Drive Safe: 01-1841-0882276-00. Please use your name as a reference.• Payment in full must be received within 24 hours of booking.• If payment is not received in accordance with the above, then 2 Drive Safe reserve the right to cancel the booking and offer it to another person.If You Cancel:• No refund will be provided if cancellations are received less than 48 hours' notice, or if you simply fail to turn up for your course.• More than 48 hours' notice: Option to transfer to alternative date.• No refund will be provided if you decide not to attend because it might rain.We are not responsible for your non-attendance or late arrival regardless of the situation which may include, but are not limited to illness, injury, transport, family bereavement or crisis. Any cancellation or non-payment within the 48 hour period, will result in the full-fee being payable.If You Attend, but:You will forfeit your course fee if you do arrive for training but are unable to complete it because:• You attend a course and arrive more than 5 minutes after the commencement time, regardless of reason.• You attend the BHSC, and require riding tuition over and above the time available to pass the assessment.• You leave the training course before the end.• You did not bring the required documents.• Your vehicle is not legally roadworthy.• Your motorcycle is not appropriate or otherwise legal for the Motorcycle Licence you hold.• You are suspected to be under the influence of drugs or alcohol.• You are not wearing adequate protective clothing and gear.If We Cancel:Should 2 Drive Safe have to cancel your course for any reason, we will endeavour to reschedule your booking to a mutually suitable date; if this is not practicable, then we will offer a full refund.
Address140 Springfield RoadSt Albans, Christchurch+3 974 3136info@2drivesafe.com
TERMS & CONDITIONS
excluding Defensive Driving - see below
By booking your Defensive Driving Course, you are confirming that you understand and agree to this cancellation policy.1.Coursesareavailabletoallthoseonalearner,restricted or full Licence (Class 1). 2.Studentsontheirlearnerlicence,willneedtohave enoughdrivingexperienceandconfidencetodrivesafely for an hour during the practical drive assessment. 3.Courses are only presented in English. 4.Eachofthefourclassroomsessionsmustbeattendedin orderfromsession1tosession4.Nosessionscanbe missed. 5.Arriveintheclassroomsessionsatleast10minutesprior tothestarttime,bringyour DriverLicencetoconfirmyour identity,andapen.Ifyouarrivelatethetutormaynot allow you to enter the class.6.Betweenclassroomsessionstherearesomepreparation taskstobecompleted.Thesemustbecompletedbefore thestartofthenextsessionoryouwillnotbeallowedto startthatsession.Inwhichcaseyouwillbeableto transfer to another course for $80.7.Norefundswillbegivenfrom7businessdaysbeforethe start of your course.8.Theonlineportion(eDrive)ofthecourseworksbestona desktoporlaptopcomputer.Itmustbecompletedpriorto the in-car drive. 9.The1-hourpracticaldriveMUSTbecompletedwithin60 days of completing the fourth classroom session. 10.Thedriveiscompletedinyourownvehicleandyoumust ensurethatyourvehicleisroadlegalwithavalid registrationandWOFandbeofaWOFstandardattime oflesson,forexamplethebrakelightandindicatorsmust operate.Failuretomeetthisrequirementwillresultina bookingcancellation.Youwillberequiredtore-book withintheoriginal60dayperiodandpayare-bookingfee of $80.11.Whileusingyourpersonalvehicleforthepracticaldrive, insurance is your own responsibility. 12.Foryourpracticaldriveyoumustbringyourvalidlicence, correctiveeyewear(ifrequiredasaconditiononyour licence)andappropriateclosedshoes.Failuretomeet anyoftheserequirementswillresultinabooking cancellation.Youwillberequiredtore-bookwithinthe original 60 day period and pay a re-booking fee of $80.13.Asupportpersonortranslatorhastheoptiontoattendthe drivetosupportyou. Thesupportpersonmustnotprovide inputintothepracticaldrivingsessionandshouldavoid speaking unless absolutely necessary. 14.Youmaynothaveanyotherpassengers(e.g.childrenor infants) in the car as they may distract you from driving. 15.Atthetimeofbooking,youhaveagreedtomakeyourself availableonthedayspublishedforthepracticaldrive.If youarenotavailable,youwillbeoffered1furthersession onlyafterthenextcourseisscheduledforthepractical drive(usuallythemonthafter).Yoursessionisallocated to you at the end of session 4 with the instructor.16.The60dayperiodforpracticaldrivecompletioncanonly beextendedbyNZTransportAgency.2DriveSafeRider &DriverTraining(asauthorisedprovidersforAADriver Training)isnotauthorizedtoextendthe60dayperiod withoutapprovalfromNZTA.Ifyoucannotcompletethe practicaldrivewithinthe60dayperiod,youwillneedto re-sit a full course and incur the full course booking fee.17.Youcannottransferbetweenthecourseofa2DriveSafe tutorandeitheranAAtutororanotherindependenttutor. Allcoursetransfersmustbedonethroughtheoriginal booking method. 18.Voucherscannotbeexchangedinpartorfullfor cash.They must be used before their expiry date.19.All offers are subject to change. 20.Allcoursebookingsarecustomerspecificandarenon-transferable. 21.Anycancellationsorchangestoyourcoursemustbe madeatleast7businessdayspriortothe commencement of your booking.22.Ifyoucancelyourcoursewithin7businessdaysofyour course date, your booking will be non-refundable.23.Anycancellationsorchangestoyourpracticaldrive bookingmustbemadetoinfo@2drivesafe.comatleast 48hourspriortothecommencementofthebooking.Contactwithyourindividualtutor,willnotbeconsidereda cancellation or change request.24.Ifyoucancelmorethan48hourspriortothe commencementofyourpracticaldrivebooking,youwill beoffered1furtherpracticaldrivesession(whichmaybe thefollowingmonth),whenthenextDDCpractical sessionarescheduled,withoutincurringanadditional cost to re-book.25.Anycancellationorchangestotheconfirmedtime,date and/oragreedlocationwithin48hourspriortothe commencementofyourbookingforthepracticaldrive,will require a new booking with a re-booking fee of $80.26.Ifyoufailtoarriveforyourpracticaldrivebooking,orare morethan10minuteslate,youwillforfeitthebooking. Youwillberequiredtore-bookandpayabookingfeeof $80.27.2DriveSafeInstructorsreservetherighttoterminatethe practical drive if at any time during the booking: a.Youengageinanybehaviourthatyourinstructor determines is reckless; or b.Youfailtocomplywithreasonableinstructionsor directions from the instructor; or c.Yourinstructorhasassessedyourdriving skills/competenceanddeemedyoutobeunfit/unsafe to drive; or d.Youshowanysignsofimpairmentthatwillimpactyour ability to drive safely. 28.Ifyourpracticaldriveisterminatedforanyoftheabove reasons, you will need to re-book and pay a booking fee. 29.Tocompletethepracticaldriveyoumustdriveatalevelof competencesimilartothatofalicencetest.Ifyoudrivein awaythatwouldcauseanimmediatefailerrorormore than2criticalerrorsyourdrivewillnotbedeemed successfulandcompletioncertificatewithheld.To completethecourseyouwillberequiredtore-bookthe practical drive and pay a booking fee of $80.Workbooks. 30.Thesearetheresponsibilityofthestudenttofillinduring classandkeepsafe.Theymustbepresentedtothe instructoratthepracticalDrive.Ifbooksarelosttheycan bereplacedatacostof$65andanymissingworkmust bebroughtuptodatebeforethepracticaldrivecantake place.Course Certificates: 31.Pleaseensureyougiveusthecorrectinformationtoenter onyourcompletioncertificate(fulllegalname).Ifa certificateneedstobereplacedbecauseofincorrect informationsuppliedorduetobeinglostormisplacedby thestudenttherewillbea$80replacementcharge.This coversthecostofthereplacementcertificateandadmin fees.